incredible-marketing Arrow
(214) 799-3080


If you are struggling but are not in immediate danger, you may not know where to turn. If you are in immediate danger, you can call 911 or the National Suicide Prevention Lifeline at 1-800-273-8255. If you aren’t in a crisis, but you’re having trouble coping, you may feel like there is no one for you to talk to. Warmlines are your answer. 

What is a warmline?

Warmlines are like hotlines, but for someone who is not in the midst of a crisis. “Unlike a hotline for those in immediate crisis, warmlines provide early intervention with the emotional support that can prevent a crisis,” says USA Today. Because warmlines can help prevent a crisis before it happens, this also keeps the individual calling from accruing costly hospital bills. Warmlines are usually free, confidential, and led by volunteers who have experienced their own set of mental health challenges and want to help others. Sarah Flinspatch, a project coordinator for the National Council for Behavioral Health, says that “‘Warmlines help people who think, ‘I don’t know why I’m not feeling great, or who to turn to, or where to get care, and I don’t know for sure if I even need care.'”

Filling gaps, saving money

Warmlines can be found all across the country. For many, warmlines provide services where there is a lack thereof. There are pockets of places across the country where there is not a lot of access to treatment. “Warmlines can fill a need in rural communities where access to care is limited or provide after-hours support in urban areas,” says Rebecca Spirito Dalgin to USA Today. Advocates of warmlines also say that money can be saved by “preventing simmering teapots from boiling over.” A study done by Angel Prater found that “the average cost of a single call to the line was about $10 over a five-year period, far less than the estimated $100 cost of a 911 call or a trip to the ER, around $700.”

Who can use a warmline?

“Many people are housed, have jobs and function in society, but they’re struggling,” said California state Sen. Scott Wiener, a Democrat from San Francisco who backed the statewide expansion of the line. “They don’t necessarily need full intervention — they just need support. In the peer-to-peer situation, they can take from someone’s firsthand experience and learn how to navigate these problems.” Many people who use the warmlines are repeat callers, advocates have found. This is a good thing! People are encouraged to call anytime when they feel they need support.

Who to call

  • If you are in immediate danger, call 911
  • If you are thinking about suicide, call the National Suicide Prevention Lifeline at 1-800-273-8255
  • If you would like to speak to Florida’s Warmline, call 1-800-945-1355

Villa Tranquil Recovery is also here for you. We have trained professionals that can help you today. Call now at 214-799-3080. We can’t wait to hear from you.